Telehealth

Telehealth, or a “virtual visit,” is a consultation with one of our providers via video conferencing. This option is convenient, allows your child to be seen without coming into our office, and provides care by your regular pediatrician (who knows your child’s full history and has access to their medical chart).

Virtual visits are not for all conditions. Please contact our office to determine whether a telehealth or in person visit would best meet your child's needs.

Different Types of Telehealth Appointments

Not all acute care concerns can be treated via telehealth. We cannot listen to your child’s lungs or see their ears, we cannot evaluate ear pain, or significant coughs, or assess concerns that require laboratory evaluation such as urinary tract infections and strep or flu testing via telehealth. 

It is also possible that after video conferencing, we may ask you to bring your child in for an in-person sick visit if we need to perform a physical exam that reaches beyond the abilities of video conferencing.

Appointments for telehealth visits can be made through our front desk or the portal. As of April 2021, many insurers no longer cover telehealth appointments. Please contact your insurer to confirm coverage before booking an appointment.

• Have child practice opening their mouth wide for the camera with your flashlight
• If cough or difficulty breathing, check your child’s respiratory rate (count the breaths per minute) and heart rate (see below)
• Take several close-up photos of the rash to send (if requested).
• Write down all of the medicines your child has been taking, and when they last took a dose of ibuprofen or acetaminophen
• Have current medications or inhalers/spacers available for viewing during the visit
• Write down any questions you have, as you might forget them during the telemedicine visit!